HOA estoppels, resale certificates & lender questionnaires — done right.
Title, escrow, and lenders order closing documents from your association. BoardPath drafts every answer from your governing documents, your team certifies, and the buyer pays — so your association fulfills closings without paying anything out of pocket.
✓ Transparent, itemized fees✓ Cited, human-certified accuracy✓ On the statutory deadline — or the fee’s waived
Closing documents are a captive transaction — and everyone in the deal feels it.
Every property sale in a community association has to pass through a set of closing documents. Today most of that runs through a single incumbent vendor, on terms no one in the transaction controls.
The dominant incumbent, HomeWiseDocs (owned by RealPage, a Thoma Bravo portfolio company), sits at roughly 1.9 out of 5 across several public review platforms, with a class action on the public record. These are the documented, structural complaints — not cosmetic ones.
The same job, done a different way.
Four steps, from the requester’s order to a certified document delivered on time — with a person in control of every binding certification.
Set up once. Share one link. Get paid on every closing.
Getting closing-ready takes one short setup — then BoardPath hands you a link to give the title companies you already work with.
Two ways requesters reach you.
Built to fix every part of the process people complain about.
Each capability maps directly to a documented failure of the old way of ordering closing documents.
Keep the revenue. Keep control. Lose the manual work.
Your team stops keying forms by hand. The governance answers are drafted from each association’s documents; your staffer reviews and certifies. The fee you already charge routes to you, every time.
not ours
Self-managed boards have always left this revenue on the table: closing documents done free, done late, or not at all. The Closing Desk replaces the manual scramble with a drafted document your officer certifies — and turns it into a fee the buyer pays.
Closing Desk vs. HomeWiseDocs.
A factual, side-by-side look at how the two approaches differ on the things the deal actually turns on.
| Closing Desk by BoardPathIn development | HomeWiseDocsIncumbent | |
|---|---|---|
| Cost to the association / manager to fulfill | None out of pocket | Revenue share per agreement (not publicly published) |
| Manager’s share of the fee | Keeps 100% of its own fee; BoardPath takes only its own processing fee | Set by agreement; not publicly published |
| How governance answers are produced | Drafted from the governing documents, each field cited & confidence-scored | Completed by the manager / association, often manually |
| Consistency check on lender questionnaires | Cross-section consistency check (designed) | Not a published feature |
| Fee presentation to the buyer | Transparent, itemized party fees | Per-item fees; convenience / processing fees reported in public complaints |
| Rush / expedite | $79, capped per state — refunded if the rush deadline is missed (designed) | ~$100 expedite reported in public complaints; no published refund-if-late |
| On-time handling | Inside the statutory deadline; fee waived if late | Statutory deadlines apply by state; standard / rush tiers reported |
| Ownership | BoardPath | RealPage (a Thoma Bravo portfolio company) |
Competitor details reflect public, verifiable facts — ownership, published review standing (~1.9 across several platforms), and the class action on public record. Where a detail isn’t published, we say so rather than guess.
See the full comparison & state rules →Three documents. One desk.
The full set a property sale in a community association requires — each drafted from the documents and certified by a person.
Frequently asked questions.
The requester pays — the title company, escrow, or lender ordering the document for the sale. Your association pays nothing out of pocket and keeps its own fee; BoardPath adds only its own processing fee, itemized transparently on the order.
Every order shows an itemized price before payment: the association’s fee, the management fee where one applies, and BoardPath’s processing fee. Rush is a flat $79, capped to your state’s ceiling — and if a rush order misses its deadline, the rush fee and processing fee are both refunded. There are no convenience, delivery, or technology surcharges.
Delivery is targeted inside the statutory deadline. If BoardPath misses it, BoardPath waives its fee — and several states require the waiver regardless. On-time delivery depends on your designated certifier responding, which is why setup asks for a certifier and a fallback, with escalating reminders as the deadline approaches.
No. BoardPath drafts the parts it can from the governing documents, shows the citation and a confidence score on every field, and a person your board designates certifies before anything is delivered. An estoppel is a binding certification — the responsible person always stays in control of it. BoardPath is the assembler, not the certifier.
Two ways. You share your closing link and QR where title companies already look — your website, management portal, and closing instructions; BoardPath writes that copy for you. And requesters can look your community up by name or address in the BoardPath directory and land on your order page, so a title company that doesn’t know you switched still finds you.
Yes — Closing Desk is built association-first. Your board designates a certifier, BoardPath drafts from your governing documents, and the buyer pays. No management company required.
Not yet. It’s in development, and we’re recruiting design partners ahead of the BoardPath demo. General availability is targeted for the fall. What we’re inviting now is early access and input — if you process closings regularly, being a design partner means the product is shaped around how your team actually works.
Help shape the closing desk that replaces the one everyone complains about.
The Closing Desk is in development ahead of launch. Tell us where you sit in the transaction and we’ll route you to the right early-access track.